Privacy Policy

Please take a moment to read our Privacy Policy so you know what choices you have about the information we may ask you for. This policy may change from time to time so it's a good idea to come back and read through it again.

In order to provide you with the full range of Youth Music services, we are sometimes required to collect information about you.


1. Data Protection
Youth Music is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

2. Third Party websites
The Youth Music websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

3. What information will Youth Music collect about me?
When you sign up to participate in or receive a service from any Youth Music website, such as newsletters, competitions, live chats, message boards or register online, we may ask for personal information about you. This can consist of information such as your name, email address, postal address, mobile number or date of birth. Different web pages may ask for different personal information.

4. Your agreement
By entering your details in the fields requested, you enable Youth Music and its service providers to provide you with the services you select.

5. Youth Music uses cookies and collects IP addresses.
Cookies are small pieces of information stored by your internet browser on to your computer's hard drive. Like most website providers, Youth Music uses cookies to enable us to make a link between you and the information you have provided to our website and therefore provide you with personalised content so that we can give you a better experience when you return. Most web browsers automatically accept cookies, although you can choose not to.

An IP address is a number that can uniquely identify a specific computer or other network device on the internet. We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.  To find out more about cookies and how to delete them, please visit 

6. How will the Youth Music use the information they collect about me?
Youth Music will use your personal information for a number of purposes including the following:

  • for "service administration purposes", which means that the Youth Music may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
  • to contact you about a submission you have made to the websites, including any content you provide.
  • to personalise the way Youth Music content is presented to you
    IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
  • to analyse and improve the services offered on Youth Music websites e.g. to provide you with the most user-friendly navigation experience.
  • to enable us to review, develop and improve the products, services and special offers online.
  • to occasionally carry out market research.
  • to send you details of Youth Music promotions, products, services, special offers and rewards that we think will be of interest to you. It's up to you to decide whether or not you want to receive this information.
  • Where Youth Music proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

7. When will the Youth Music contact me?
Youth Music may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that Youth Music can deliver the services to you;
  • where you have opted to receive further correspondence;
  • in relation to any contribution you have made to Youth Music, e.g. uploading demos
  • to invite you to participate in surveys about Youth Music services (participation is always voluntary); and for marketing purposes where you have specifically agreed to this

8. Will Youth Music share my personal information with anyone else?
Generally, we will only use your information within Youth Music. However, sometimes Youth Music uses third parties to process your information. Youth Music will require these third parties to comply strictly with its instructions and Youth Music will require that they do not use your personal information for their own business purposes. We will keep your information confidential except where disclosure is required or permitted by law.

9. Protecting your information
Any information sent to us is stored on a secure server so that it can only be read by authorised personnel.

10. Marketing our products and services
We may, subject to your consent, use your personal information to contact you with information about Youth Music promotions.
If you no longer wish to receive such information from Youth Music, please hit the unsubscribe link in our communications.

11. Offensive or inappropriate content
If you post or send offensive, inappropriate or objectionable content anywhere on a Youth Music website or otherwise engage in any disruptive behaviour on a Youth Music website, Youth Music may use your personal information to stop such behaviour.

Where Youth Music reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), Youth Music may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.

12. What if I am a user aged 16 or under?
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Youth Music’s websites. Users without this consent are not allowed to provide us with personal information.

13. How long will Youth Music keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service or promotion.
Where you contribute to Youth Music websites Youth Music will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

14. Can I find out what personal information Youth Music holds about me?
Under the Data Protection Act you have the right to request a copy of the personal information Youth Music holds about you and to have any inaccuracies corrected.

Contact us
If you have any questions or concerns about our use of your personal information you should write to Youth Music at the address below.

Communications Team
Youth Music
Suites 3-5, Swan Court,
9 Tanner Street,
London SE1 3LE.
T: 0207 902 1060
F: 0207 902 1061